We love discovering new brands and pieces, and want to introduce you to even more of these inspiring designers and makers, that we as a small, independent store cannot sustainably facilitate under a traditional retail model. We however, love to curate, create and connect and In Residence allows us to bring together the people that will appreciate what these brands create.

If you would like to buy an In Residence item you’ll be redirected directly to the product on the brand’s website to complete your purchase and checkout. You will be shopping directly with the brand.

Each brand has its own set of Terms & Conditions. Once redirected to their website, you’ll find their policies, usually located at the footer of the site. Make sure to review these before purchasing.

Shipping and returns policies vary by brand. You’ll need to refer to the specific brand’s website for information on their shipping rates, delivery times, and return/exchange processes. Be sure to review these details prior to checkout to ensure you’re comfortable with their policies.

If you have any questions or issues regarding your order, you’ll need to contact the brand directly. You can usually find their contact details in the "Customer Service" section of their site.

As you’ll be purchasing directly from the brand on their website, any discount codes or promotions from theUNDONE cannot be applied.

Gift vouchers and credit notes issued by theUNDONE can only be used at theundone.com and aren’t able to be applied to our In Residence brand partner’s websites.

We would love to connect and discuss if In Residence is right for your brand and our community. Please contact info@theundone.com