Customer Services

Have a question or need some assistance? Contact The UNDONE customer service team today.

The team are on hand to assist with...

Size and fit advice
Styling advice
Detailed product information
Delivery and shipping questions
Exchange and return queries
Finalising order queries

You can reach the team Monday - Friday / 9am - 5pm, via live chat. Located at the bottom right hand of the screen.


Phone: +61 (02) 9690 2990


In the event our team is unavailable to speak immediately, we will respond to your enquiry within the next business day.


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